Cookie Policy

The website www.axa.es operated by AXA SEGUROS GENERALES, S.A. DE SEGUROS Y REASEGUROS, registered address calle Monseñor Palmer 1, Palma de Mallorca, registered in the Palma de Mallorca Company Register, sheet PM-61041, and Tax Code (CIF) A60917978, uses first-party and third-party cookie. Consequently, this policy applies to our use of cookies and has been drawn up to tell you about our processing operations with these devices and enable you to give your informed consent to their use pursuant to the law.

 

AXA SEGUROS GENERALES, S.A. DE SEGUROS Y REASEGUROS uses tools which allow us to gather and store information about your actions, use and browsing of our website in order to enhance its usability, bring you the best product or service offers for the purpose of future purchases, analyse and anticipate fraudulent behaviour, resolve incidents and examine errors and also create profiles which enable us to set underwriting and pricing rules.

 

General information about cookies

Cookies are a message sent by the server to your computer consisting of text files which are stored in your computer's memory and gather information about the page being visited, time of connection to the Internet, etc. Cookies are sent back to the server each time you go to that page. The cookies AXA places cannot read data from your hard drive or read cookie files created by other providers. Logs are files stored on the publisher's server that record information about your browsing and are designed to analyse the operation of the system, locate incidents and problems which may come up and resolve them as quickly as possible, continue to provide you with the services you ask for, learn more about your preferences and offer you other services which may match your interests. Withdrawal of your consent in the way specified in this policy or changes in access to cookies on your browser will mean you cannot browse our site properly and we will be unable to tailor it to your specific needs.

Description of the types of cookies commonly used on the internet.

Below is a classification of commonly used cookies by their types depending on their owner, the length of time they remain active and their purpose:

1. Types of cookies by the organisation managing them:

• First-party cookies: they are sent to your device from a computer or domain managed by their publisher and which provides the service you ask for.

• Third-party cookies: they are sent to your device from a computer or domain which is not managed by the website’s publisher but rather by another organisation which processes the data collected via the cookies.

2. Types of cookies by the length of time they remain active

• Session cookies: they gather and store data while you are browsing a website. They are normally used to store information which is only needed to provide the service you ask for on a single occasion (for instance a list of products purchased).

• Persistent cookies: with these cookies the data remain stored on your device and can be accessed and processed for a period of time specified by their publisher which may range from a few minutes to several years.

3. Types of cookies by their purpose:

• Necessary or technical cookies: these are those that allow the user to navigate the website or application and use the different services offered or those necessary for the management and operation of the website, such as controlling traffic and visits, access to the private area, carrying out a pricing process, reminders of pending orders, online contracting, controlling fraud linked to the security of the service or other services.

• Preference cookies: they enable you to access services with some general features which are predefined based on criteria in your terminal including language, the type of browser you use to access the service and the regional configuration for the location from which you access the service.

• Statistical cookies: they enable their publisher to track and analyse your behaviour on the websites to which they are linked. The information gathered by these cookies is used to measure activity on the website, app or platform and for profiling browsing by users of the website, app or platform to make improvements informed by data analytics about how users use the service.

• Analytics cookies: they enable their publisher to track and analyse your behaviour on the websites to which they are linked. The information gathered by these cookies is used to measure activity on the website, app or platform and for profiling browsing by users of the website, app or platform to make improvements informed by data analytics about how users use the service.

• Marketing cookies: they make it possible to efficiently manage any advertising the publisher has included on a website, app or platform where the service requested is supplied. These cookies store information about users’ behaviour compiled by continuously monitoring their browsing habits so as to profile them and display advertising accordingly.

4 “Null” cookies

• However, please note that as a user you can view the list of cookies you have accepted when accessing our website. It shows you a list of all the types of cookies and the system automatically blocks any you have declined and their field appears as "empty" or with the word "null". In other words, in these cases we do not process any of your information on the basis of your previous rejection.


Accept, reject or withdraw consent or how to delete cookies

As a user of this website, you give your informed, express, free and unequivocal consent to our use of cookies by pressing the "Accept all cookies" button on the first layer of information or by making a granular selection of each type of cookie in the "Customise" Cookie Manager.

If you press the first layer button "Only use necessary cookies", cookies will not be placed on your device except for technical or strictly necessary cookies or personalisation cookies when you make decisions about them, in which case they will operate as technical cookies and cannot be used for any other purpose.

Apart from these technical cookies, no other cookies will be placed without your prior acceptance.

Once you have accepted and/or set cookies, you can change or withdraw your consent by pressing "Change your consent" below.

 

Configuring your browser for the use of cookies

You can also block cookies by selecting the appropriate option in your browser. To do this, go to its privacy settings and select the cookie management options you want.

For more information, choose your browser:

• Internet Explorer: Tools -> Internet Options -> Privacy -> Settings. For more information, see Microsoft Support

 

https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d or your browser help.

• Firefox: Tools -> Options -> Privacy -> History -> Custom Settings. For more information, see Firefox Support

 

https://support.mozilla.org/en-US/products/firefox/protect-your-privacy/cookies or your browser help.

• Chrome: Settings -> Show advanced options -> Privacy -> Content settings. For more information, see Google Support

 

https://support.google.com/accounts/answer/61416?hl=en or your browser help.

• Safari: Preferences -> Security. For more information, see Apple Support

 

https://support.apple.com/en-us/105082 or your browser help.

 

Transfer of data by the publisher to third countries

Cookies used by third parties on this website may involve the transfer of data to other countries. Specifically this means the following:

 

Third-party cookie Country Information about the transfer

Facebook

USA

https://www.facebook.com/privacy/policies/cookies/?entry_point=cookie_policy_redirect&entry=0/

X (formerly Twitter)

USA

https://help.twitter.com/en/rules-and-policies/twitter-cookies

Google

USA

https://policies.google.com/technologies/cookies?hl=en

Userzoom

USA

https://www.userzoom.com/privacy-policy-website-visitors/

 

 

For further information on the processing of your personal data which does not pertain to cookies, please see our privacy policy.

 

You may at any time exercise your rights of access, rectification, erasure, objection, restriction and portability in the processing of your data under the terms specified by law by writing to the publisher’s postal address shown at the start of this policy.

At any time you may use the means set out above to withdraw your specific consents for our use of cookies which we ask you for in this clause, without retroactive effect and under the terms specified by law, by writing to the publisher’s postal address shown at the start of this policy.

For more information on how to exercise your rights, please see our Privacy Policy.

Last update: October 2024