Find your nearest doctor or specialist

With nearly 44,000 medical services and over 4,000 wellness services available, you can be sure of receiving the best possible care. Choose the medical provider you need:

Or if you’d prefer to have an online consultation with a medical professional

Log in to MyAXA and choose between a video consultation, a chat or a phone call.

Video consultation

Get your video consultation

Book an appointment with a doctor or specialist.

 

consulta telefónica

PHONE CONSULTATION

Hold your consultation by phone

You can call 24/7.

Chat con tu médico

Chat consultation

Chat with a doctor

Use the chat feature for quick queries or to share photos.

If you’re feeling poorly and aren’t sure what’s wrong

Check your symptoms with Oskar, your virtual assistant, who’ll carry out an assessment in just 3 minutes.

GO TO THE AXA SYMPTOM ASSESSOR
Autorización médica

Need to ask for medical authorisation?

You can choose how to do it: via the MyAXA app, the website or by phone.

Learn more
Reembolso gastos médicos

Claim reimbursement for medical expenses

Manage and track the status of your medical expense reimbursements.

Learn more
Programas preventivos de salud

Your health is our priority

Feel protected and explore the preventive programmes AXA has for you.

Learn more

Plus your health insurance can also offer you

AXA MEDICAL CENTRES

Find out about our AXA medical centres in Barcelona

Exclusive benefits for all our AXA insured customers.

About us

MOMPÍA HOSPITAL

Check out Mompía Hospital and the new Medical Centre

Featuring state-of-the-art medical facilities, an expert healthcare team and priority service.

About us

Look after your health and wellness

Choose from over 4,000 wellness services with an excess at exclusive prices and plans to enhance your quality of life.

Wellness services

Psychology, aesthetic medicine, physiotherapy and much more.

dibujo de una chica sosteniendo en una mano una manzana y en la otra una hamburguesa

Preventive plans

Emotional wellness, nutrition, getting fit or women’s health.

Go to MYAXA

We help you look after yourself

Because we want to help you look after yourself, we’ve put together some practical tips for a healthy lifestyle.

See tips

We're here to answer all your questions

  • You can choose how to ask for your authorisation: via the MyAXA app, the website or by phone.

  • Manage and track the status of your medical expense reimbursements in the way that’s best for you.

  • Find your nearest doctor or specialist, or if you prefer you can arrange an online consultation with a medical professional.

  • Check out the specialist areas, tests, programmes and other services included in your insurance.

  • Find out what cover we offer for pregnancy, childbirth and the postnatal period.

  • We offer a wide range of insurance policies so you can choose the one that best suits you and your family.

  • It’s the amount set per medical procedure which you have to pay to use the services in the medical provider network. Find out about the options that include co-payments.

The terms set out on this website are subject to the terms and conditions and schedule of these policies and the insurance option taken out. The contract must also be current in payment.  

 

 

Legal and regulatory information: AXA Seguros Generales S.A. de Seguros y Reaseguros, registered address Calle Monseñor Palmer nº 1, 07014 Palma de Mallorca, is listed in the Directorate General of Insurance and Pension Funds (DGSFP) Administrative Register of Insurers under code C0723. Purchase of the insurance products offered on this website, including Electric Scooter Insurance (Scooter360), is subject to the terms and conditions and schedule in force at the time the policy is issued.